Returns & Exchanges
At NOOE, we believe your home should be a sanctuary of perfect design, which is why we offer a 30-day window for returns on all original condition products. If your new piece doesn't perfectly fit your space, we are here to help you find the right exchange or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original NOOE packaging to ensure they remain protected during transit and include all original inserts.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days.